Effective Date: 07/09/2024
At Digital AdWords Academy, we are committed to providing high-quality educational services and ensuring customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted for our courses, programs, and services.
1. General Refund Terms
All refund requests must be made in accordance with the conditions outlined below. By enrolling in our courses or services, you acknowledge and agree to this Refund Policy.
2. Eligibility for Refunds
Refunds are available under the following circumstances:
- Course Cancellations: If Digital AdWords Academy cancels a course or service for any reason, you will receive a full refund of the amount paid.
- Refund Request Timeline: If you are not satisfied with the course or service, you may request a refund within 14 days from the purchase or enrollment date. Refund requests made after this period will not be considered. Refund will be initiate in original payment method.refund would be processed within 7 days to original payment method.
- Partial Course Completion: If you have accessed less than 20% of the course content, you may be eligible for a refund. If you have accessed more than 20% of the content, no refund will be provided.
3. Non-Refundable Items
The following items are non-refundable:
- Administrative fees, transaction fees, and any applicable taxes.
- Courses, services, or programs that have been completed or accessed beyond 20%.
- Any digital products, downloadable content, or certificates issued as part of the course.
4. How to Request a Refund
To request a refund, please follow these steps:
- Email us at help@digitaladwords.in with the subject line “Refund Request.”
- Provide your full name, order number, and the reason for your refund request.
- Our team will review your request and respond within [Insert Number of Days] business days.
5. Refund Processing
If your refund request is approved, we will process the refund to the original payment method used at the time of purchase. Please allow [Insert Number of Days] business days for the refund to reflect in your account.
6. Course Transfer and Credits
As an alternative to a refund, we may offer you the option to transfer your enrollment to another course or provide credit for future use. This option will be discussed during the refund process.
7. Changes to the Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” You are encouraged to review this policy periodically to stay informed.
8. Contact Information
If you have any questions regarding our Refund Policy or need assistance, please contact us:
Digital AdWords Academy
Email: help@digitaladwords.in
Phone: +918882968740
Website: digitaladwords.in
By enrolling in our courses, you agree to this Refund Policy. We strive to provide a positive learning experience and will do our best to resolve any concerns you may have.